What is Great Customer Service?

By BIK Owner Justin Lewis As a business owner and consumer, I know how it feels to be on either side of customer service. Over the years, I have delivered and experienced both exceptional and terrible service. Bluegrass Indoor Karting is no exception. We know what it is to screw up – probably more than we’d like to admit. While … Read More

The Difference in Bluegrass Indoor Karts

Do you remember driving go-karts as a kid? Maybe you were visiting popular family amusement destinations like Pigeon Forge or Panama City Beach. Here in the Louisville, Kentucky area, you might have some great memories at Kart Kountry. Or perhaps you are still a kid and have only enjoyed the luxuries of the best and fastest all your life. Regardless, … Read More

BIK Corporate Spotlight: Owens Corning

Company: Owens Corning, manufacturer of roofing supplies Date: February 15th, 2017 Headcount: 110 Purpose: Educational seminar presented by Owens Corning to their roofing contractor customers. Last October, Owens Corning hosted a group of 70 at Bluegrass Indoor Karting, experiencing high attendance and positive feedback. So when they decided to do it again, 110 people showed up! This was the largest … Read More